West Main Complete Dentistry

Frequently Asked Questions (FAQs)

How can we help you?

Patient education is an essential part of the services we provide at West Main Complete Dentistry. When you understand the impact that your oral health can have on your life, you’re more likely to be proactive about dental care. 

You're not meant to be an expert about dentistry, which is why we’re available to answer all your questions. The more information you have, the better prepared you are to make important decisions when the time comes. We've listed a few frequently asked questions here, but you are more than welcome to contact our office if you don't see your question answered or you want more information.


Dental Financing | Rockaway NJ DentistHere to Help You with CareCredt

We want to help you get the important dental care you need, and we’ll help you find the financial solution that fits best with your goals. We’re pleased to offer the option to cover the cost of your treatment with CareCredit financing.

What is CareCredit?

CareCredit is an interest-free healthcare credit card. You don’t have to use a high-interest credit card to get the care you need when you need it most. CareCredit allows you to break down your balance into manageable monthly payments. Simply pay off the balance in the agreed time period, and you won’t be charged any interest.

Of course, we’re always happy to accept MasterCard, Visa, and Discover payments. Give our office a call if you have any questions.

Are you looking for excellent dental care for your family in Rockaway, NJ? Dr. Stephen Kao is the Rockaway dentist that patients trust! However, our convenient location on West Main Street in Rockaway Township also allows us to easily serve our neighbors in Denville.

Rockaway and Denville families enjoy comprehensive dentistry tailored for every member of the family from ages three to 103. We even offer early morning, extended evening, and Saturday appointments, so it's convenient for every member of the family to fit their dentistry into their busy schedules. 

We know that the cost of dental treatment is often a concern for families, so you'll also find that Denville dentist, Dr. Stephen Kao, is in-network with many dental insurance companies. This helps to defray the cost of treatment and make dental procedures more affordable for our patients. We also work with CareCredit for patients who may be interested in financing their treatment to make affordable monthly payments.

If it's time for your next dental appointment, we encourage you to contact West Main Complete Dentistry to learn more about how we can help you achieve and maintain your healthy and beautiful smile. Call us today at (973) 627-7810 to choose a convenient time for your next visit.

Insurance Accepted | Rockaway NJ Dentist This is the one of the most common questions we hear, and one that you should be asking before you proceed with any treatment. We know that figuring out the details of your plan’s specific coverage, the list of procedures included, and the portion you’re responsible for can seem overwhelming. That’s understandable, because there are no blanket answers, and it’s difficult to know for sure what’s covered without breaking down the terms of your plan.

We Work With You

Depending on your coverage, you may be responsible for some portion of the cost of preventive treatments; however, we'll be happy to submit a pre-authorization for your specific treatment and help determine what your responsibility is before we begin treatment.

The majority of insurance providers do not cover cosmetic dental services. But we will be happy to review your insurance policy to see if the cosmetic treatment you’re interested in is covered under your plan. 

Don't Let Insurance Concerns Keep You From Treatment

We know it’s easy to get distracted by the complexities of dental insurance when planning dental treatments for yourself and your family. Protecting your oral health is our top priority. You should never feel that you have to forgo important dental treatment because you find it difficult to get straight answers about your insurance coverage.

Please don’t hesitate to contact us if you have questions about fees, copayments, or which insurances we accept. 

Dental Emergencies

Emergency Dentistry in Rockaway NJ We Make Time for You

Yes, we always arrange our day to allow time for emergencies. Depending on the nature of your emergency, we can probably see you the same day. 

If you or your child are experiencing a dental emergency, we urge you to contact our Rockaway dental office as soon as possible. There are certain situations where prompt treatment can make the difference between saving and losing a tooth. This is especially true with children, because it's crucial that we keep their teeth healthy. This is as important for baby teeth as it is for permanent teeth. 

Contact Us For Your Emergency

We're equipped to handle most dental emergencies; however, if the injury involves facial trauma or damage to the head or jaw, please go to the emergency room or call 911 immediately.

During this uncertain time due to the coronavirus (COVID-19) pandemic, you might wonder when is the right time to call your Rockaway dentist to arrange for an emergency dental appointment.

In line with the American Dental Association recommendation, we have closed our dental office due to COVID-19 for all non-emergency dental treatments such as routine dental cleanings, exams, diagnostic, cosmetic, and new restorative treatments like fillings, crowns, and veneers. We ask for everyone to stay home when possible and practice social distancing if you do need to go out. We will call to reschedule any upcoming visits unless you are dealing with a painful dental health emergency. 

Some of the most common dental emergencies we treat at our Rockaway office:

  • Painful toothaches
  • Swelling
  • Broken teeth
  • Knocked-out teeth

We will be here for you if you have a dental emergency. If you are unsure about your situation, we ask that you give our Rockaway dental practice a call.

We do ask for the safety and health of our community and staff that you do not arrange an emergency dental appointment if you have any of the following symptoms:

  • Fever
  • Cough
  • Cold symptoms
  • Flu symptoms
  • Chills
  • Body aches

Please know that your dental health is still the highest priority for us.

We look forward to seeing you at your next dental appointment once the pandemic is under control. You can visit our home page informational top banner for the latest updates about our re-opening.

Dental Implants

Dental Implants in Rockaway, NJ dental implant graphic | Dental Implants in Rockaway NJ

Dental implants are a favorable treatment option for many patients who are missing a natural tooth. Because dental implants are made from high-quality materials and are anchored directly into the jawbone, they typically have a long lifespan and are the preferred restorative dental treatment for the majority of patients.

If you are missing at least one tooth, are in good overall health, and are willing to maintain strong oral hygiene habits, you are likely a candidate for dental implants.

The best way to know if implants are truly the best option for your smile is to schedule an appointment with Dr. Stephen Kao, our Rockaway, NJ family dentist. Dr. Kao can evaluate your mouth and explain all of the different treatment options to you. Dental implants are a great option for many patients but are not right in every situation.

Dental implants take several months to place from start to finish, and they require adequate time to heal and for the jawbone to begin growing around the titanium implant post. Once implants have been fully accepted by the mouth; however, they are able to function and look just like natural teeth. A well-placed and well-cared-for dental implant can last for years to come.

Contact Us

Are you considering dental implants? Schedule an appointment with Rockaway dentist Dr. Stephen Kao today!

Tooth Replacement in Rockaway NJReplacing your tooth is certainly not one hundred percent mandatory. It is a choice. But there is a long list of reason why you should consider replacing your tooth.

Eat More Comfortably

Each of your teeth has an important job, and your remaining teeth will be in better shape when you’re not relying on them to do the job of the missing tooth.

Your Smile Will Look Better!

Depending on the location of your missing tooth, that gap can be pretty obvious. Replacing the tooth will restore your confidence and allow you to smile without embarrassment.

Your Overall Dental Health Will Improve!

Over time, your teeth will start to shift, and this can put the stability of all your teeth in jeopardy. To avoid this movement, it is best to have your missing tooth replaced.

Once you've decided to replace your tooth, you have several things to consider. What type of tooth replacement is right for you? Do you want something permanent? How much time and money can you spend on your tooth?

We’d like to help you find the decision about tooth replacement that makes sense for you. Please call West Main Complete Dentistry to arrange a free consultation so we can discuss your needs. 

Full & Partial Dentures

Dentures in Rockaway NJ Your Confidence is Our Priority

It’s very common to be concerned about this problem, but we do have options that will stabilize your new dentures. The team at our Rockaway dental office understands that having a sense of security about your dentures is important to your self confidence. There is nothing worse than being embarrassed by slipping dentures when you’re in the middle of a meal with family or friends!

Advances in Technology

Advances in dental technology have not only improved the appearance of modern dentures but contributed to their stability as well. Today’s dentures allow for a snug fit that is a vast improvement over dentures made years ago.

In the past, the only option denture wearers had for stabilizing dentures was messy adhesive gels that were not very effective. Dental implants are a very effective treatment option that helps secure both full and partial dentures.

Implants work so well because, over time, they fuse securely with surrounding tissue and bone in the jaw. Dr. Kao works closely with our lab to design dentures that can be attached to the implants, keeping the dentures securely in place without worries about slipping and shifting.

GENTLE Family Dentistry

West Main Complete Dentistry Accepts All Patients! happy family | Dental Care in Rockaway NJ

Of course! We welcome patients of all ages, no matter the current condition of your teeth and regardless of how long it has been since your last dental cleaning. Whether you have not had access to dental care in the past or have just gotten behind on your regular exams, our caring Rockaway dental team can help you get back on track.

High-Quality Dental Care in Rockaway, NJ

Our Rockaway family dentist, Dr. Stephen Kao, believes in providing comfortable, quality dental care that is both gentle and effective. Our office treats entire families, and we welcome your family to our practice — even if you have not previously had regular dental exams or cleanings. Because we believe in taking a gentle approach to dentistry, our patients regularly describe their experiences with our office as stress-free and enjoyable. We strive to make each visit to our Rockaway, NJ office a pleasant one.

Our focus on preventative treatment and regular dental care will help your whole family develop and maintain healthy, beautiful smiles. The average patient should have their teeth cleaned and examined twice each year, or about every six months.

Contact Us

If it has been longer than a year since your last dental appointment, don’t wait! We encourage you to call our Rockaway dentist today. 

Children's Dentistry in Rockaway NJ Absolutely! We love working with kids, and we make sure they have a positive experience every time they visit our Rockaway dental office. Getting your child started on a lifetime of good oral health care habits is one of the best things we can do for them.

Making Sure Your Child is Comfortable

There are too many adults who panic at the thought of visiting the dentist because of a negative experience as a child. We think that is unfortunate and unnecessary. We understand how important it is for your child to gradually get used to being around us in the office environment. Dr. Kao and our team take all the time necessary to treat our youngest patients with the special attention they need to help them feel safe and secure. 

Building a Positive Relationship

At West Main Complete Dentistry, we see children beginning at age three when they usually have all their baby teeth. The primary goal of the first visit is for us to meet them and let them see that going to the dentist is fun. During subsequent visits, we will start to do regular exams to ensure that their teeth are developing properly.

As parents, we know that you probably have concerns about your child’s first trip to the dentist. Please do not hesitate to contact our Rockaway dental office, and we’ll be happy to arrange a visit so you can get to know Dr. Kao and our team.

If you are a new patient at our West Main Complete Dentistry office, welcome! We are currently accepting new patients and look forward to seeing our Rockaway dental family grow.

Gentle Family Dentistry in Rockaway, NJ woman getting dental x-ray | Gentle Family Dentistry in Rockaway NJ

We believe in making dental care simple, accessible, and pain-free. During your first appointment, our dental office will create an updated office chart that reflects your dental and medical history. It is important for our team to be aware of any medications you are taking or any treatment you may have had in the past, even if it was not with our office.

Dr. Stephen Kao will then visit with you and examine your mouth. As a caring Rockaway family dentist, Dr. Kao believes in personally getting to know every one of his patients. It is through knowing our patients’ individual situations and needs that we can help create customized dental treatment plans. Dr. Kao will be available to answer any questions you may have, and an experienced dental hygienist will perform a full dental cleaning.

If it has been a while since your last dental appointment, Dr. Kao may also want to obtain updated imaging such as a full-mouth panoramic x-ray or bite-wing x-rays to check for any cavities, decay, inflammation, or other problems.

Contact Us

Call our dental office today to schedule your first appointment with our gentle family dentist in Rockaway, NJ.

Root Canals

The most common and noticeable symptom of an infected tooth that requires root canal treatment is pain that steadily worsens over time. But not everyone who gets a tooth infection has symptoms, which is why seeing your Rockaway, NJ dentist every six months for dental exams is so critical.

Aside from an excruciating toothache, some signs that you might have a root canal infection are:

  • Intense, throbbing toothache that worsens over time
  • Extreme sensitivity to hot and cold temperatures
  • Pain near your ear, jaw, or neck on the same side as the affected tooth
  • A tender, discolored, or loose tooth
  • A raised white spot or “pimple” on your gums
  • Unpleasant taste in the mouth or bad breath
  • Redness or swelling in your face

If you notice any of these symptoms, call your root canal dentist in Rockaway as soon as possible. A root canal infection won’t go away without treatment and can even spread to other parts of your body and become life-threatening.

Even if you do need root canal therapy, you shouldn’t worry. Today the procedure is far more comfortable than it’s ever been before and will quickly relieve your toothache. Dr. Stephen Kao and our team practice gentle dentistry that includes calming sedation options like nitrous oxide and even IV sedation right here at our dental office. 

If you have a throbbing toothache or another symptom, call our Rockaway, NJ dental office, so we can get you on our schedule right away—probably the same day.

Root canals are one of the most misunderstood procedures in all of dentistry, even though they’re more comfortable now than ever before. Unfortunately, the long-held myth that root canals are painful persists, and it’s up to us to dispel any bad feelings you have about the procedure.

First, you should know that the reason we perform comfortable root canals in Rockaway, NJ is to save a dying tooth and relieve your pain. To do this, Dr. Kao goes inside the tooth to remove the infection that causes your pain. Once the infection is gone, he disinfects, fills, and seals the tooth. The final step is to let the tooth heal for about two weeks then place a dental crown to protect it.

Root canals really are a straightforward procedure, but we understand that you may have spent your entire life fearing them. For this reason, we offer nitrous oxide sedation during your root canal procedure in Rockaway, NJ.

Nitrous will help you feel very calm and minimize your awareness of what’s going on around you, but you will remain fully conscious. There are no drowsy side effects with nitrous, so you will be able to drive yourself home from your appointment safely.

Do you have more intense dental anxiety? Ask us about IV sedation provided right here at our comfortable dental office by a licensed and trained dental anesthesia team.

If you have a toothache, call us right away. Delaying treatment only allows the pain to worsen, and if you wait too long, we may have to remove the tooth. Get the root canal treatment you need by calling our Rockaway, NJ dental office today.

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